Frequently Asked Questions
What does LOREM mean?
Lorem ipsum dolor sit amet, consectetur adipisici elit…’ (complete text) is dummy text that is not meant to mean anything. It is used as a placeholder in magazine layouts, for example, in order to give an impression of the finished document. The text is intentionally unintelligible so that the viewer is not distracted by the content. The language is not real Latin and even the first word ‘Lorem’ does not exist. It is said that the lorem ipsum text has been common among typesetters since the 16th century. (Source: Wikipedia.com).
Where can I subscribe to your newsletter?
We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time. Subscribe here to our newsletter.
Where can I edit my billing and shipping address?
If you created a new account after or while ordering you can edit both addresses (for billing and shipping) in your customer account.
Can I order a free sample copy of a magazine?
Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the publisher directly.
Where can I find your disclaimer and privacy policy?
All data will be treated as strictly confidential and will not be disclosed to third parties. Take a look on our disclaimer and Privacy Policy.
Do I have the right to return an item?
Yes. If there are any problems with an item, you can send it back to us and we’ll be pleased to replace it free of charge. If the item can no longer be delivered, the money will be refunded in cash or in the form of a voucher. You must notify us of any problems within seven days of receiving the item. However, we assume no liability for damage caused during shipping by the postal/delivery service. For more information, please refer to our General Terms & Conditions (GTC).
Are you on Twitter, Facebook and other social media platforms?
Yes, you can find us on the following social media platforms:
Do you accept orders via Phone or E-mail?
No, we do not take orders via Phone, E-mail or Social Media. Please order on our online shop, which is opened 24/7.
Where do I find your physical store and what are your opening hours?
We are selling magazines only through our online shop which is opened 24 hours a day.
We don’t have a physical store location at the moment. You can order our magazines through our online shop and we’re shipping all orders with the Swiss Post and DHL Express to all around the world. Please visit our shipping section for more details. From time to time you can find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.